Terms of Service

Last updated: October 2026

Services

Digitize’NStitch provides embroidery digitizing, vector art and custom physical patches. Service details are described on our service pages.

Quotes and pricing

Embroidery digitizing is priced by design size: under 5 inches $4.99–$9.99, 5–7 inches $9.99–$14.99, and over 7 inches on quote. The final price within each range depends on design complexity and is confirmed before work begins. Vector art starts at $9.99. Custom patches are priced on quote.

Payment

Payment is accepted through PayPal only.

Turnaround and delivery

Embroidery digitizing turnaround is 12–24 hours for designs under 5 inches and 5–7 inches, and 24–48 hours for designs over 7 inches. Timing for vector art and custom patches is confirmed with your quote. Completed digital files are delivered by email.

File formats

Embroidery files are delivered in the machine format you request, such as DST, PES, EMB, EXP or JEF. Vector art is delivered as AI, EPS, PDF, SVG or PNG. Vector files are artwork files, not embroidery machine files.

Revisions and refunds

Edits and revisions are free. Refund requests are handled case by case. See our Refund & Revision Policy.

Your artwork

By sending artwork, you confirm that you have the right to use it and to have it digitized or reproduced.

Contact us

Questions about this page? Email digitizenstitch@gmail.com or message us on WhatsApp (+92 370 1081851).